COVID-19 Scheduling Protocol
To keep our families and staff as safe as possible we have implemented following protocol at the office :
We ask that only the patient scheduled for appointment and one healthy parent or guardian come in for the visit.
Please complete your checkin process on line if you are able to. Thank you for wearing a mask covering nose and mouth as courtesy to other patients and staff and helping us reduce chances of spread of any infections regardless of your vaccination status, as a courtesy to other patients and our staff as some of them are very vulnerable to develop severe disease from COVID
If the patient or parent has had exposure to known corona virus case or has traveled recently to a community with transmission of corona virus in the last 14 days, PLEASE DO NOT COME into the office, until a staff members brings you in. We are now equipped to offer Rapid Corona virus testing at our office. The cost is $ 99 if not covered by your insurance. We will bill your insurance and credit your account as appropriate once resolved by insurance.
we advise that you bring your own toys, books, devices and masks if needed as we have very limited supply of masks. Please complete your check in process via the "my care plan app" on your own device so as to reduce chance of germ spread. It will greatly reduce the time you spend at the office and enable you to use video visits when appropriate and needed.
We understand this is a stressful, trying time. Please maintain social distance, wash your hands, avoid touching your face. We hope to get back to "normal" as the Vaccinations have been effective protection against severe disease.
We are always available by phone if you have any questions or concerns.
WELCOME to a new way of pediatric healthcare. Individualized, comprehensive, technologically advanced, when you need it, where you want it. "Excel Pediatrics" is healthcare for the 21st century with a "Back to Basics" service model with a new twist, incorporating free online secure access to your child's medical information including immunization forms and recent visits.
QUICK LINK: After Hours & Emergencies
Call 904-644-8669 for assistance from one of our providers. Download the MedXCom patient app and you can securely text with our provider.